Report a bug
Cary down?
Tell me directly.
Normally you can just tell Cary — she'll flag it and I'll see it on my phone. But if she'sthe thing that's broken, here's the direct channel.
Email me. I see it in real time.
Bugs at this stage mean something I need to know about today, not next Monday. So when you email bugs@cary.com, it goes straight to my phone.
Tell me what happened and when. Include a screenshot if it helps. If you can spare a sentence about what you were trying to do, that's gold — but it's not required. Just write.

Signed · Dusty Field
— Dusty
ResponseWithin 1 hourDuring US waking hours. Overnight gets a morning reply.
FixSame day for outagesOther bugs: triaged and shipped within the week.
Your phone lineAlways worksIf Cary's down, calls ring through to you like they always did.
This page is going to look different once there's a team of us. For now it's my inbox, and that's a feature.